Registration Renewal 2012

Please note:     As of January 2, 2012 a late penalty fee is in effect.     Online renewal is available 24/7.

ONLINE RENEWAL

• If you have changed your password via the Online 'Address Change' then your password is what you have chosen.
• If you have forgotten your password, the system will email it to you at the email address that CDHO has on file for you. Just follow the instructions to have your password sent to you by e-mail.
• If you have forgotten your password and the College does not have an email address on file for you then contact the CDHO for your password at 416-961-6234.
• If you have not changed your password then your password is the initial password which is your date of birth. Enter it in the format 'YYYYMMDD'. For example: If your birthday is August 1, 1962 you will enter 19620801.
• You Must Change the Initial Password; After you login with your initial password (your birth date), you will be prompted to change it before continuing.

After you login, these are the steps that you will be prompted to verify:

1.    Check your email and mailing addresses that the College has on file.

Email: Please make sure your email address is the correct address for the College to correspond electronically.

Mailing: Please make sure your mailing addresses (displayed on the right side) are correct prior to renewing on-line. If corrections to your mailing addresses are required, check 'NO' to the question 'Is the Address Information indicated to the right , Correct?' and go to the Address Change to make corrections.

2.    Has your name changed?

Documentation supporting your name change (e.g. copy of Marriage Certificate) must be submitted to the CDHO prior to you renewing on-line. Please note that the document is not required to be notarized. This can be forwarded by mail, fax or an attachment to an e-mail (info@cdho.org).  You should allow 24 hours for processing before returning to the Web Renewal.

3.    Are you changing your category of registration?

If you are changing your current category of Registration from Inactive to a General or Specialty Registration and have practised dental hygiene within the last three years in Ontario, you can renew online. If you have not practised within the last three years in Ontario OR you have practised in another jurisdiction, you cannot renew online; Please contact the College by e-mailing (tmacartney@cdho.org).

You can change your status from a General / Specialty registration to an inactive registration on-line by clicking on the "Renew as Inactive" checkbox. If you have been suspended or your registration has been revoked, contact the College to reinstate your registration by e-mailing (tmacartney@cdho.org)

6.  Click on the 'Renew Registration for 2012' button

Two buttons will appear named Pay Online - Secure Payment Page and Print Invoice & Mail Payment'.

Pay Online - Secure Payment Page

Have your Visa or MasterCard available.

Click on the 'Pay Online - Secure Payment Page' button and you will be linked to a secure page for entering Visa/MasterCard information

When the transaction has been authorized, it will link to the receipt page which should be printed for your records.

Print Invoice & Mail Payment page

After you complete the information section, you can choose the option of printing an invoice and mailing it to our office with a cheque or money order OR  the option of filling in your credit card details which can be mailed or faxed to the CDHO.

You may also call us with your credit card details if that is your preference. However, you will be required to provide your invoice number prior to your information being taken over the phone.

Please note: Your registration is not renewed until payment has been received. Your 2012 Registration certificate or receipt will no longer be mailed out;  however, you can view / print / re-print your receipt through the Address Change page of the CDHO website.  Please allow 48 hours for payment processing before accessing the receipt through Address Change.  This receipt will be proof of your 2012 status.

You can also confirm your renewal by going on the CDHO website to “Find a dental hygienist”, type in your last name, submit and 'Renewed for 2012' will appear with your registry information.

(Note: Internet Explorer 'Text Size' setting, in 'View' drop down menu, cannot be larger than 'Medium'), * also - some internet browsers have difficulty with the formatting of fields on the page, if this is the case, use Internet Explorer (it is a free download from Microsoft).

Note: Late Penalty Fee

Your Renewal is due on or before January 01, 2012.  A late penalty fee of $100.00 will be imposed after that date.  An administrative fee of $25.00 will be charged for cheques returned as insufficient funds.