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QA Frequently Asked Questions

1. Do I need to type my portfolio?
Yes. Please note that we do not accept handwritten portfolios, so you must type the information in the portfolio forms.

2. I am not working as a dental hygienist, do I still need a portfolio?
Yes. If you are registered with this College you must have a professional portfolio. If you maintain a general or specialty certificate of registration you are included in the selection for the Peer Review.

3. I am not working as a dental hygienist but have a general certificate of registration, do I need to do continuing education?

Yes. You have the same obligations for continuing your competency level as working dental hygienists. You are expected to make learning goals that will prepare you for when you return to practice. You will record your learning in your portfolio.

4. I am an RDH holding a general certificate with the College, but am close to retirement. Can I be exempt from the Quality Assurance Program?
No. All registrants holding a general or specialty certificate of registration must comply with the Quality Assurance Program without exception.

5. I work as a temp, how do I complete my typical day?
You will have to assess what a typical day is for you. What services do you typically provide? What is your role in your client's process of care? What infection control protocols do you ensure for all clients? What are you recording in your client record?

6. Why does my assessor want to talk to me by phone?
Your assessor will call you if s/he needs more information or clarification of your typical day. This will give you the opportunity to add information that the Quality Assurance Committee will be looking for when they review your portfolio.

7. Can my employer/dentist stop an assessor from coming into their office to do an on-site practice assessment?
No. The Regulated Health Professions Act 1991, has provisions to ensure that an assessor has access to your place of practice and your client records. The assessor is only evaluating your dental hygiene practice and not that of the dentist or other within the practice.

8. Will my employer know the results of my professional portfolio/practice review?

The results of your assessment will be kept confidential and will be mailed directly to you.

9. Do I have to use the College forms to document my learning activities?

Yes. It is important that all CDHO registrants' Quality Assurance records be in a consistent format to facilitate a fair evaluation process.

10. What kind of learning activities will the Quality Assurance Committee accept?

The Committee accepts a wide range of learning activities such as seminars, journal reading, video tapes, professional activities/research, etc. There is the expectation that all learning will be based on current dental hygiene research and theory, and will be relevant to your dental hygiene practice. This will need to be documented and demonstrated in your professional portfolio. You must show the Committee that you are remaining competent through continuous learning that relates to your practice. For additional information, please see Section F: Guidelines for Continuing Competency under Quality Assurance/English/QA package.

11. How do I request an Extension in submitting my portfolio?

Written requests for extensions in submitting your portfolio are considered by the Quality Assurance Committee for extenuating circumstances such as current hospitalization, illness or bereavement, or personal hardship.

The request must be received prior to the submission deadline and must include: your name and registration number; and any general information/reasons that may be pertinent and supportive of the request and would assist the Committee in making a decision.

The request may include: an indication of the amount of time being requested; a medical certificate, notes or letters; other supporting documentation. All requests for extensions are reviewed by the Quality Assurance Committee and granted based on individual extenuating circumstances. Requests for exemptions are not considered.

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